Before the appointment
Bring both insurance cards, medical and dental, with the subscriber name and date of birth as the plan holds them. Bring a photo identification. Bring any recent radiographs or a referral from your general dentist, or ask them to send them ahead — a film taken within the last six months often saves taking another.
The most useful thing to bring is an accurate medication list. Everything prescribed, plus supplements and anything bought over the counter. Anticoagulants and antiplatelet drugs, bisphosphonates and other bone-modifying agents, immunosuppressants, diabetes medication including the GLP-1 class, and anything for blood pressure or a heart valve all change surgical planning. So does a previous complication under anaesthesia, in yourself or in a close relative.
Write down the questions before arriving. Consultations cover a lot of ground quickly, and the question people most often remember afterwards is the one about recovery time and work. A patient under eighteen needs a parent or legal guardian present for consent.
The examination and imaging
The examination covers the teeth in question, the surrounding gum and bone, the bite, the range of jaw opening, and a soft-tissue check of the tongue, floor of mouth, cheeks and neck. That last part happens whatever you came in for; the most treatable oral pathology is the kind found while looking at something else.
A panoramic radiograph shows all the teeth, both jaws and the sinuses in one image and is the standard starting point for third molars. A cone-beam scan is a three-dimensional study, taken where it changes the plan: implant planning always, and third molars when the roots appear to cross the nerve canal on the panoramic film.
Imaging is taken because a decision depends on it, not routinely. If a scan is recommended, ask what question it is expected to answer — a reasonable request, and one with a specific answer in every legitimate case.
The discussion
The findings are explained against the images, on screen, with the anatomy pointed out rather than described in the abstract. Then the options, which always include not operating and monitoring instead. An asymptomatic, cleanable, well-positioned tooth is sometimes reviewed at intervals rather than removed, and that is said plainly when it applies.
Risks are stated specifically rather than generically, because a lower third molar close to the nerve carries a different set from an upper one near the sinus. Temporary numbness of the lip, chin or tongue, dry socket, infection, bleeding and sinus communication are each described with the situation in which they apply. The anaesthetic plan is decided in the same conversation, against the medical history and the length of the surgery.
Expect to be told what happens if nothing is done. Some impacted teeth stay quiet for years, and others produce repeated pericoronitis, decay on the second molar, or a cyst around the crown. The purpose of the consultation is a decision you understand, and a second opinion is a reasonable thing to want.
Insurance, the estimate and booking
Eligibility is checked against both the medical and the dental plan, because impacted third molars, sedation, pathology and trauma frequently bill to medical rather than dental, and which plan responds changes the patient share considerably.
The estimate is issued in writing, itemised by procedure code, showing the expected plan payment and the patient share separately. No figure appears on it that did not come from an eligibility response, and each one records where it came from. Where a plan offers pre-authorisation for a surgical case, obtaining it before the date removes most of the room for later disagreement.
Surgery is normally scheduled for a separate visit. That is partly practical — sedation requires fasting and an escort arranged in advance — and partly deliberate, because a consent conversation that ends in an operation an hour later is not a decision made with much room to think. Where there is infection, uncontrolled pain or trauma, treatment happens sooner and the sequence compresses accordingly.